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Healthcare Case Study

Automating Business Processes for HR and Operations within the Health Industry 

Before NexBotix

After NexBotix

Thousands of hours wasted on manual process

Delays from Appointment Centre Team to the required department

Time consuming for the Cancer Information Centre

Slow, manual process

0 h

saved annually

0 h

saved annually within HR and the Appointments Centre

0 h

saved annually within the Cancer Information Centre

0 %

faster than humans

Before

Thousands of hours wasted on manual process

Delays from Appointment Centre Team to the required department

Time consuming for the Cancer Information Centre

Slow, manual process

After NexBotix

0 h

Return on Investment

0 h

Reduction in Processing Time

0 h

Time Saved Per Annum

0 %

Straight Through Processin

NHS Trust

This NHS Trust manages over 1.5 million patient engagements each year, and their main business driver behind the adoption of strategic RPA engagements was to improve the work life balance of its 18,000 employees. Mundane and repetitive tasks and processes were identified in multiple areas of the organisation including Human Resources, Occupational Health and the Appointment Booking Centre.  

A strategic framework of wall-to-wall automations was pioneered within the organisation, resulting in the execution of a complex and effective automation strategy. A Centre of Excellence for Intelligent Automation has been established ensuring that a pipeline of relevant candidate processes for automation is consistently populated. Consequently, new areas of the organisation have been incorporated into the overarching automation plan including the recent addition of their Cancer Information Centre. 

What were the business benefits? 

Over 7,000 hours saved annually  

The company were pleased to report that they’d been able to save over 7,000 hours a year across all of their bots 

Over 4,000 hours saved annually within HR and the Appointments Centre  

Over 780 hours saved annually within the Cancer Information Centre  

Savings accrued following a short 2-month engagement  

85% faster 

In this instance, the Bots are able to process manual tasks 85% faster than a human. This has improved the Hospitals capacity to treat higher volumes of patients, and provide results to patients within shorter time frames. 

Adopting Intelligent Automation has resulted in improved efficiency and better working practices across the organisation. We have also registered a marked improvement in our ability to attract and retain staff, whose work life has been markedly improved through the eradication of our most tedious tasks and processes. 

Are you ready to unleash the power of your teams through automation?

Our team are on hand every step of the way to guide you through the process.

Discovery Workshop

We will host a session with your team to gain a deep understanding of your systems and current process.

Business Case & Commercials

We'll build a clear ROI focussed business case outlining the time and money you will save with our Invoice Processing solution.

Optional Pilot Period

We'll happily build a pilot for you and your team to see how well the solution processes a specified number of invoices.

Managed Service

Our team will design, build and manage your automation and you will be assigned a dedicated Customer Success Manager who will be your main point of contact.